Privacy Policy for Castle Rock Technology

Effective Date: June 24, 2024

Castle Rock Technology ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [website URL], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data:

  • Name
  • Address
  • Email address
  • Phone number
  • Any other information voluntarily provided by you

• Non-Personal Data:

  • Browser type
  • IP address
  • Demographic information such as age, gender, preferences, interests, etc.
  • Usage data collected automatically when using the Site

2. Use of Information

We may use the information collected in the following ways:

• To provide, operate, and maintain our website and services
• To improve, personalize, and expand our website
• To understand and analyze how you use our website
• To develop new products, services, features, and functionality
• To communicate with you, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• To process your transactions and manage your orders
• To send you emails
• To find and prevent fraud
• To comply with legal obligations

3. Disclosure of Information

We may share your information with third parties only in the ways that are described in this privacy policy.

• Third-Party Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: We may disclose your information where required by law or to comply with judicial proceedings, court orders, or other legal processes.

4. Security of Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: support@castlerocktechnology.com
• By phone number: (720) 460-1001